SoftType: ProblemReport
Represents the details of an issue or problem that requires investigation that may well lead to a change to the product.
Problem reports are also referred to other systems as:
- Issues
- Bugs
- Defects
Diagrams
Properties
The properties for the SoftType are described in the following tabbed displays:
- Properties The public properties of the SoftType instance that can be set and modified by the user or by data import.
- Meta data Meta data about the SoftType instance that are set by the ShareAspace application.
acknowledgements [0..*] : AcknowledgementReference
The set of acknowledgements of the problem report. This could be an acknowledgment that the problem report has been registered, or has been read by a supplier.
affectedOrganizations [0..*] : OrganizationReference
The organization that is affected by the problem report.
approval [0..1] : ApprovalReference
The approval of the problem report.
associatedItems [0..*] : ActivityInputReference
The set of items in addition to the problemItems that are relevant to the issue being reported.
businessImpact [0..1] : ProblemBusinessImpact
The impact that the problem being reported has on the operation of the business.
containmentSteps [0..*] : Text
The series of steps that can or have been taken to work around the problem being reported.
contract [0..1] : Contract
The contract under which the problem report was raised.
dateRaised [0..1] : DateTimeAssignment
The date and time on which the problem report was raised.
Note that the date on which the problem report was approved is part of the approval object.
description [0..1] : String
A text based description of the issue being reported.
documents [0..*] : SupportingDocument
The set of documents that detail the problem report.
Note: If the subject of the problem report is a document, then the documents should be referenced as a problemItem.
files [0..*] : DigitalFile
The set of files associated with the problem report. Typically used to store images or videos that provide information about the problem report.
frequency [0..1] : ProblemFrequencyLevel
An indication of how often the problem reported occurs.
id [1] : String
The identifier for the problem report. The identifier string provides an unambiguous reference to the problem report in ShareAspace.
name [0..1] : String
The name of the problem report is a human readable label used to refer to the problem report. The name is not an identifier and so does not uniquely identify a problem report in ShareAspace.
ocurrenceLocations [0..*] : GeographicalLocation
The set of geographical locations where the problem being reported occurs.
origin [0..1] : OriginatingSystem
The origin of the problem report. If an origin is provided then the system representing the origin is the "master" system and the problem report can only be updated via an input from that system. If no origin is provided, the origin is assumed to be ShareAspace and the problem report can be edited in ShareAspace.
problemItems [0..*] : ActivityInputReference
The set of items about which the problem or issue is being raised. The item is typically the end item.
project [0..1] : Project
The project that is responsible for the management of the problem report.
raisedBy [0..1] : OrganizationReference
The organization that raised the problem report.
raisedByPerson [0..1] : PersonReference
The person that raised problem report.
relatedProblemReports [0..*] : ProblemReport
The set of related problem reports. These may be previous versions of the problem report or other types of relationships.
reportedToOrganization [0..1] : OrganizationReference
The organization that the problem report was reported to.
reportedToPerson [0..1] : PersonReference
The person that the problem report was reported to.
reproducability [0..1] : ProblemReproducability
An indication of how easy it is to reproduce the problem being reported.
reproductionSteps [0..*] : Text
The series of steps to follow in order to reproduce the problem being reported.
severity [0..1] : ProblemSeverity
The severity of the problem report.
status [0..1] : ProblemReportStatus
The status of the problem report where the status represents the state, or stage within a process, of the problem report at a particular time.
systemDataSource [0..1] : SystemDataSource
The system from which the problem report was loaded.
type [0..1] : ProblemReportType
The category of the problem report.
compliant [1] : Boolean
A flag indicating if the Unit of Information is valid in regards to the SoftType data section and rules.
coOwners [0..*] : ObjectId
The list of internal ShareAspace key of Participants that have currently read write access to the object via a share pack.
coReaders [0..*] : ObjectId
The list of internal ShareAspace key of Participants that have currently read only access to the object via a share pack.
created [1] : DateTime
The date and time when the Unit of Information was created in the ShareAspace store.
creator [1] : String
The user that created the Unit of Information in the ShareAspace store.
lockedBy [0..1] : String
lockingHistory [0..*] : LockingHistory
oId [1] : ObjectId
The internal ShareAspace store key for the object instance.
owner [1] : ObjectId
The internal ShareAspace key of the Participant owning the object.
owningHistory [0..*] : OwnershipHistory
The historical record of owners for the object.
sharingHistory [0..*] : SharingHistory
The historical record of sharing information for the object.
softType [0..1] : String
The SoftType identifier associated with the Unit of Information.
transactionOn [1] : DateTime
The date and time when the last change on the Unit of Information was performed (anywhere in the Unit of Information) in the ShareAspace store.
updated [0..1] : DateTime
The date and time when the Unit of Information was updated in the ShareAspace store.
updater [0..1] : String
The last user that updated the Unit of Information in the ShareAspace store.